Customer Support

Best Customer Support Software Tools for Ecommerce

Gorgias
Helpdesk designed for e-commerce stores. Provide multichannel customer service from a single app. Gain productivity with automated responses to common questions.
Help Desk
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AfterShip
Delight customers with effortless tracking and proactive delivery updates. Support 703 couriers worldwide.
Order Tracking
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eGrowth Partners
eGrowth Partners invented the business of protecting your Amazon business.
Suspension
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HelpCenter
The most effective way answer to your customer’s questions is to allow them find the answers themselves. Professionally built, easy to use, content rich FAQ page.
FAQ
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Loop Returns
The returns app for Shopify's top brands. Loop improves retention by encouraging your customers to exchange rather than requesting a refund.
Refunds & Returns
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Return Magic
The magic is in your hands. Auto-magically generate labels, refunds and emails to save time and enhance your shopping experience.
Refunds & Returns
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Zendesk
Our customer service and sales CRM software is designed to create better customer relationships. Build the best customer experiences with Zendesk.
Help Desk
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Happy Returns
Happy Returns offers a branded return portal that makes it easy to accept returns online or in person, while intelligently recommending one-click exchanges.
Refunds & Returns
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WeSupply
WeSupply helps retailers reduce their customer support tickets with Pre-purchase delivery prediction, automated shipping tracking, proactive notifications and self-service returns.
Refunds & Returns
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Tidio
Tidio combines live chat and chat boot tools to help you deliver a better customer experience and make more sales.
Help Desk
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ada
Ada is the world’s leading customer service automation company. Built for the digitally transforming enterprise, Ada’s AI-powered customer service automation platform helps companies effortlessly resolve their customer inquiries in any language or channel.
Customer Support
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Help Flow
HelpFlow provides 24/7 live chat teams. Their agents chat directly with your website visitors, answer their questions, and increase your conversion rate.
Chat
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Horatio
Horatio is a next-generation and tech-enabled customer support outsourcing firm aimed at providing a reliable and trusted handpicked team to allow businesses to do what they do best and Hire Horatio for the rest.
Hiring
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Springboard
Canadian and American customer service teams for your CPG or DTC brand. Only pay for the tickets we respond to, nothing else.
Chat
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eDesk
eDesk unifies all your customer conversations from Amazon, eBay, Walmart, Shopify, social media, and order history into an AI-powered growth center.
Help Desk
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Nibble
Nibble’s award-winning AI chatbot lets brands negotiate 1-1 with customers for instant win-win deals. Nibble’s automated & entertaining negotiation has proven to more than double conversion rates, measurably improve customer engagement and increase AOVs, all while saving margin and clearing stock.
Chat
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Thankful.ai
Thankful is an AI platform dedicated to solving the post-purchase needs of customers. Thankful’s AI Agent works within your helpdesk just like a human agent-routing, tagging, and resolving large volumes of tickets. All of this is done instantly across all written channels.
Chat
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Yuma
Yuma is using ChatGPT to automate customer support. It integrate directly with help desk software and focus on helping large Shopify merchants deal with their high volume of support requests.
Chat
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Certainly
Certainly is an AI chatbot platform built for every stage of your customer’s journey. Take the heat off your teams with bots for product recommendation, customer service, and customer engagement. Go live in minutes with a unique bot built around your needs and brand tone of voice with the help of generative AI.
Chat
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Grow AI
Grow AI convert FB & IG DMs into brutally effective sales channels that turn new visitors into shoppers while you sleep.
Chat
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ReturnGo
Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide one-click exchanges with an automated, branded, AI-powered return portal for a positive post-purchase experience. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications.
Shopify Apps
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Zowie
Zowie enables companies that sell online to deflect tickets using powerful automation technology, care for customers with omnichannel inbox and sell more using enhanced customer context. Zowie can act as your standalone customer service system or enhance your current tools like Zendesk, Intercom, Gorgias, and many others with automation technology.
Chat
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